Terms and Conditions of sale

Liverpool Beatles Museum – Terms & Conditions of Sale

1. General

• These Terms & Conditions apply to all ticket sales for the Liverpool Beatles Museum (“the Museum”).
• By purchasing a ticket, you agree to abide by these Terms & Conditions, our Visitor Rules, and any instructions given by staff during your visit.
• Tickets are non-transferable and may not be resold for commercial gain.

2. Tickets & Admission

• A valid ticket must be produced for entry. E-tickets may be shown on a mobile device or printed.
• Concession/child tickets may require proof of eligibility (e.g. student ID, age ID).
• The Museum reserves the right to refuse admission or ask any visitor to leave if behaviour is deemed inappropriate, unsafe, or disruptive.

3. Cancellations, Refunds & Exchanges

• Contact the museum if you wish to refund your ticket.
• Where possible, we will offer to rebook your visit to an alternative date should you wish to change your reservation.
• If the Museum must close due to circumstances beyond our control (e.g. severe weather, maintenance, or other unforeseen events), we will offer an alternative date or a refund.

4. Opening Hours & Availability

• The Museum’s opening hours are published on our website and may vary seasonally.
• Last entry is 60 minutes before closing.
• Entry is subject to availability and capacity limits.

5. Visitor Rules

• Children under the age of 10 must be accompanied by an adult at all times.
• For the safety of the collection, food and drink are not permitted inside the Museum.
• Photography is permitted unless otherwise stated.
• The Museum is not responsible for loss or damage to personal belongings.

6. Liability

• The Museum is not liable for any personal injury or property loss/damage except where caused by our negligence.
• Visitors enter and participate at their own risk.

7. Data Protection

• Personal data provided during booking will be used in accordance with our privacy policy.
• Contact details may be used for essential communications relating to your booking.

8. Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.